CE Specialist
Our story
Our team consists of around 50 passionate individuals who share the same goal - moving the insurance industry's boundaries. Our vision and hard work led us to the 5M USD investment from Investors such as Speed Invest, Lead Ventures, SGH Capital and Bee Next.
Our clients are on six continents and 30 different countries. One of our primary goals is to help insurers get the most value from the behavioral data acquired through our innovative telematics technology.
We are a company with the tech behind the unique LaqoPrevent program. The LaqoPrevent program is part of Croatia's LAQO insurance offer, the first fully digital insurance solution in southern Europe.
Junior Customer Engagement Specialist manages content of customer engagement campaigns including communications through various channels.
All about the role
- Engaging in Collaborative Workshop with reputable Clients from International Financial Institutions to understand their Business Goals, and converts them into result-oriented Customer Engagement tactics
- Designing, planning, and documenting Engagement strategy for Smartphone App users
- Executing Engagement strategy through predetermined channels, and using predefined Engagement mechanics
- Following best practices in Digital Marketing, with the goal to increase Smartphone App user Engagement
- Communication with internal Technical Team, that supports execution of the user Engagement Strategy
- Regular communication with internal and external stakeholders, where high-level communication standards need to be always maintained
- Support and Collaboration with Product and Growth team, providing marketing collateral including written and visual content
- Monitoring the results and outcome of Engagement strategy execution, and providing structured feedback to the Client
We're looking for someone with
Qualifications:
- Preferred at least BSc/BA in Engineering or Marketing field
Skills:
- Basic knowledge of HTML, scripting and web publishing
- Basic knowledge of HTML, scripting and web publishing
- Outstanding communication skills
- Great attention to detail and result-driven approach
- Excellent organizational abilities
- High proficiency in English, both written and spoken
- Reliable and trustworthy
What's in it for you?
- Education budget - for education courses, conferences, and programs
- Being a part of a growing company in a strongly developing industry – we challenge you not to grow! Whether horizontal, vertical, or angular, we want to support the path you want to carve
- Flexible working hours
- Work from home option
- Challenging projects in a dynamic, collaborative team
- Full-time job
- 100% paid sick leave
- Additional health insurance
- Additional vacation day for each year in company
- Multisport
- Participation in voluntary pension funds
